Legal notice

Publication director: Kate Philipps. Editorial director: Alexandre Keller. Editor-in-chief and project coordinator: Morgane Palacios. Written by: Alexia Attali, Amandine Buttigieg, Christopher Constans, Benjamin Damgé, Julie Lenoir, Camille Mahuzier, Justine Moretti, Élodie Pages, Rémi Stélescot, Noé Thiéblemont, Bénédicte Tilly, Camille Valentiny.

Design and production Digital Version: Terre de Sienne & Rezo Zero

Photo credits:

EDITORIAL, BY OLIVIER ANDRIÈS
A. Lamachère / Safran

SNAPSHOTS
Délégué pays / Inde : Portrait de Pierre Dickeli : © Christel Sasso / © Christophe Viseux / CAPA Pictures / Safran

CONECT ACCELERATES THE DIGITALIZATION OF CUSTOMER RELATIONS
© Adrien Daste / Safran

RAFALE BUSINESS WINS GO HAND IN HAND WITH CUSTOMER SUPPORT
© Philippe Stroppa / © Adrien Daste / © Rodolphe Alary / Safran

NEW MOBILITIES, NEW CUSTOMER RELATIONS
Jean-Marie Urlacher / VoltAero /Bye Aerospace / Jean Botti : Voltaero / Christophe Maury : Elodie Pages / Safran

A NEW CUSTOMER EXPERIENCE BY SAFRAN HELICOPTER ENGINES
Bruno ETCHEPARE

USING NEW TOOLS TO CEMENT TIES WITH CUSTOMERS

“BY THE HOUR” MAINTENANCE CONTRACTS: THE NEW BENCHMARK
© Rodolphe Alary / Safran

SAFRAN CREATE: CO-DESIGNING THE IDEAL CUSTOM SEAT
© Adrien Daste / Safran

QUELQUES ACTUALITÉS DE LA COMMUNAUTÉ SAFRAN ( à traduire si accord Morgane)
Isabelle Pierrat : © Eric Drouin / Safran / Philippe Antoine
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